Payment Policy

Method 1: Pay later (COD – delivery and collection at home):

Step 1: Buyers find information about products and services posted at thereiexp.com

Step 2: Buyer confirms order (phone, text message, email).

Step 3: thereiexp.com confirms buyer information.

Step 4: thereiexp.com ships the goods.

Step 5: Buyer receives goods and pays in cash.

Method 2: Online payment via Visa/Mastercard/JCB credit card, bank transfer:

Step 1: Buyers find information about products and services posted at thereiexp.com

Step 2: Buyer confirms order (phone, text message, email).

Step 4: Buyer pays online via payment gateway.

Step 5: thereiexp.com ships the goods.

Step 6: Buyer receives goods.

Note:

1. We only accept orders when providing accurate information about address and phone number. After you place an order, we will contact you to check the information and agree on additional related matters (if any).

2. Some sensitive cases: order value is too large, delivery time is in the evening, delivery address is in a narrow alley or may lead to danger. We will proactively contact you to agree on a specific delivery time.

3. In case of delayed delivery without prior notice, you may not accept the goods and we will refund the full amount you have paid in advance (if any) within 7 days.

4. The company guarantees that all goods sent to you are genuine and 100% new (with full invoice, official warranty). Risks arising during transportation (collision, humidity, accident…) may affect the goods, so please check the goods carefully before receiving. thereiexp.com will not be responsible for any deviations in the appearance of the goods after you have received the goods.